Oceanside California-based Chatstat has launched a live chat service in over 16 languages, using technology by LEC. Using this tool, which combines instant messaging with machine translation, websites and virtual stores can provide live service and support to clients in another language even if they do not speak it. The support desk can enter their response in English and have it sent translated to the client. The client’s response will then arrive translated into English back at the help desk. For more information on this tool, visit http://www.chatstat.com.
