Language Translation - How does telephone interpreting work?

Telephonic Interpreting - An overview:

Language service providers now offer telephonic language interpreting. The system is being used more frequently in different settings all over the USA, from business negotiations to medical consultations. But how does it work?

“Remote simultaneous interpreting technology enables a skilled interpreter to provide nearly instantaneous oral interpretation from a remote location by telephone. The hardware includes a central server and an interpreter’s console, which allows the interpreter to control what callers hear. To use this technology, the individuals who want to communicate call the interpreter on separate phone lines. The interpreter then signals for the conversation to begin. As each caller speaks, the interpreter renders simultaneous interpretation to the other caller. Neither caller hears the other directly; rather, each hears the interpreter’s running translation (with a very short time lag). Remote simultaneous interpreting technology thus approximates a real-time conversation.”

(Extract from “OVERCOMING LANGUAGE BARRIERS IN THE CRIMINAL JUSTICE SYSTEM — Can Language Assistance Technology Help?” by Insha Rahman, Joe Hirsch and Susan Shah of the Vera Institute of Justice, September 2007)

Language Translation Inc. now offers a telephonic interpreting service, which can help your company increase customer loyalty and reduce customer service interaction time. Contact us for more information about all types of language interpreting. Located in San Diego, California, we have been providing language services domestically and internationally for over 19 years. “Let us show you how good translation should be.”

Betty Carlson

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See Also

  • Language Translation Inc.
    Language Translation Inc., a San Diego-based company has been serving the U.S. and countries abroad since 1989 with professional document translation, certified conference interpreting, and software / website localization services.





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