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Is Workforce Management at an Impasse?
Destination CRM, NY - 30 May 2008 So far, he says, this message is getting lost in translation. "In the [WFM] space, we're not managing the technology-skill gap well," he acknowledges. … |
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Is Workforce Management at an Impasse?
Destination CRM, NY - 30 May 2008 So far, he says, this message is getting lost in translation. "In the [WFM] space, we're not managing the technology-skill gap well," he acknowledges. … |